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2020 Project Descriptions

Asperger/Autism Network (AANE),  Boston, works with individuals, families, and professionals to help people with Asperger Syndrome and similar autism spectrum profiles build meaningful, connected lives, by providing information, education, community, support, and advocacy - all in an atmosphere of validation and respect. They are seeking CCT’s help to increase awareness of their services in urban and rural communities, as well as to identify any unique needs in these communities.

Career Collaborative, Boston, teaches unemployed and under-employed adults how to build careers by providing job-readiness and job-search classes and coaching, job placement, and two years of career mentoring. Career Collaborative has a deep understanding of their client population, eighty percent of whom were born outside of the U.S., many with a BA/BS or advanced degree. The CCT project includes a market segmentation analysis, articulation of an employer-focused value proposition and recommendations for future expansion opportunities.

Clarendon Early Education Service (CEES ), Lawrence, has a two-fold mission: to provide quality, culturally sensitive and affordable childcare and nutrition services and to promote small business opportunities for women and men in the Massachusetts Family Child Care industry. Clarendon is the largest nonprofit Family Child Care organization providing training and support services to early childhood educators/care givers (ECE/CGs) under a contract with Massachusetts’ Department of Early Education and Care. They have asked CCT to conduct a feasibility study for developing innovative on-line courses to expand their portfolio of training and education services, provide a market assessment, make pricing recommendations, and provide ROI and risk analysis.


The Family Van, Brookline, educates, counsels and assists community members in strengthening and protecting their bodies and minds in a welcoming, non-judgmental environment. In their mobile health van, they serve city neighborhoods with the largest prevalence of preventable disease, providing screening, counseling and onward referral through staff, volunteers, and health professionals in training. CCT will conduct a SWOT analysis of several audiences to help them prioritize opportunities, refine their mission statement and develop a unique value proposition.                                                                                                                                                                                            Friends of Holly Hill Farm (FHHF), Cohasset, works to benefit local communities, provide healthy food, and educate people of all ages about the practices of conservation and sustainable farming. FHHF leadership is looking to create a sustainable organization that can operate without the ongoing support of the founding family, and they need a more strategic and focused approach. CCT will conduct a review of the FHHF portfolio of farming and education programs to help their leadership decide which programs to prioritize for growth, where to focus on improving program economics and operational efficiencies, and where to limit or discontinue investment.                                                                                                                                                                                                                                                                              Judge Baker Children’s Center, Roxbury, strives to ensure that every family has access to the highest quality behavioral health services, through evidenced-based services that drastically reduce the length of treatment. A national leader for over 100 years, Judge Baker services include a school, a hotline, and outpatient clinics at their Roxbury Crossing headquarters. To meet the growing demand for services from families in the Metrowest, Judge Baker is opening up a satellite clinic in Waltham. They would like the CCT team to provide an analysis of their new target market, conduct interviews/surveys of health professionals and parents to understand families’ wants, needs, and ability to pay, and provide research on best practices of highly regarded clinics around the country.                                                                                                                                                                                                                                                                                                            NEADS (National Education for Assistance Dog Services), Princeton, MA, has trained over 1800 service dogs for veterans, children on the autism spectrum, people with developmental disabilities, and the deaf to provide independence through canine assistance. The service dogs go through a rigorous five-step training process, culminating in final training provided by prison inmates. The organization’s immediate challenge is with recruiting and retaining inmate trainers. After a decade of stability, recently they have experienced significant trainer turnover. The CCT team will assess NEAD’s operations to develop recommendations for a sustainable staffing model that incorporates risks, opportunities and impact.                                                                                                                                                                                                                                                                                                                       The Welcome Project, Somerville, develops leadership and life skills through its specialized English as a Second Language courses, which enable 450-500 immigrants to learn to navigate the school system, use a computer, and take an active role in their community. As they begin to draft their next strategic plan, they would like CCT’s help with identifying the best expansion opportunities based on their internal capabilities and constituent needs. The CCT team will conduct a SWOT analysis with an emphasis on opportunities and their feasibility, along with a benchmarking study of peer organizations.                                                                                                                                                                                                                                                                                                                   Young Audiences of Massachusetts (YAMA), Boston, educates, inspires and empowers the youth of Massachusetts, including disadvantaged and special needs children, through the arts. Their arts learning programs for students in PreK-12th grade consist of assembly programs, hands-on workshops, and in-depth residencies. The environment in which YAMA operates is changing due to media arts becoming subject to education standards, the increasing potential to teach STEM through the arts, ever-changing advancements in technology and new discoveries about how children learn. All of these dynamics are occurring simultaneously with decreased arts funding. YAMA would like their CCT team to design and conduct an assessment to identify highest priority needs to address in their program development and delivery.                                                                                                                                                                                                                                                                                                             YouthBuild Boston (YBB), Roxbury, stands out as an innovative nonprofit offering a hands-on approach to building trades training for underserved young people from the Boston area, while promoting core values of youth development and community service. YBB has identified a strong need for a facilities maintenance apprenticeship program among large building management companies. In response, they have developed a pilot apprenticeship program with support from the Commonwealth, in collaboration with Winn Companies and Wentworth Institute of Technology. YBB would like their CCT team to develop a growth strategy to expand the apprenticeship program with Winn Companies, across the state and to other areas of the country. The team will help YBB define the program’s value proposition, make recommendations to refine the business model, and provide a roadmap for expansion.

Volunteer Profile - Jeff Caplan

Current CCT Role:  Co-Project Manager for North Shore Community College - Our project focuses on admissions, and steps NSCC could take to get more applicants to enroll.

Volunteer Since:  2014. On my fifth project and my third as a PM.

MBA:  Wharton

First CCT Project:  All Hands & Hearts, a volunteer organization addressing the immediate and long-term needs of communities impacted by natural disasters.

How Did You Discover CCT?:  I read a notice about CCT in the Globe, of all things.

Describe Your CCT Experience:  I get to work with a mix of (mostly) MBAs of all ages and all specialties, and part of the experience is to get to know them and learn from their perspectives. The business questions clients ask are genuinely challenging, and inevitably at some point in the project it feels as if we’re not going to provide a satisfactory response. But we always seem to figure it out and the clients are always very appreciative.

Volunteer Profile - Amy Casher

Current CCT Role: Board Member, Client Development Committee Co-Chair  

Volunteer Since: 2006

MBA: Yale School of Management

First CCT Project: ImprovBoston. It was a Growth/Expansion project, focused on their corporate training business.

How Did You Discover CCT? I first learned about CCT through the Yale SOM alumni network. While I had done both for-profit and nonprofit strategy consulting professionally, I was seeking ways to use my MBA skills to give backvto the community in a meaningful way. I attended a CCT information session in Boston, and the rest is history.

Describe Your CCT Experience: I have just completed my seventh CCT project over a span of 12 years. In addition to leading and working on teams, I have also enjoyed working on the Client Development Committee, now as Co-Chair, recruiting and educating clients about CCT, helping to select which organizations will receive our pro bono consulting services, and nurturing client relationships over the long term.

Volunteer Profile - Bill Sones

Current CCT Role: Project Manager                                                                                                                                                                                   Volunteer Since: I first worked with CCT in 2003.  Work and life events have led to a couple of brief hiatus periods but it’s been 15 years since I first worked with CCT.
                                                                                                                          Projects and Roles for each: Recent projects include Children’s Healthwatch and Minuteman Senior Services as PMs.  Others include Conservation Law Foundation and the Women’s Crisis Center as a team member, and I have also worked on the Volunteer Committee.

MBA: Yale 

How you discovered CCT:  There was outreach to local Yale alumni and it sounded like a great organization.

Describe your CCT experience:  I have found CCT to be a tremendously rewarding experience on so many levels.  First and foremost, it’s always so rewarding to have an opportunity to help so many organizations that are dedicated to great causes.  But it’s also always great to meet like-minded professionals in the area that are also drawn to helping these non-profits.  I’ve met so many people with varied backgrounds that I would not have had a chance to get to know otherwise.

Volunteer Profile - Lisa Coney

Current CCT Role: Site Visit Coordinator for Client Development 

Volunteer Since: 2012

Projects and Roles: WalkBoston, Project Manager (PM); Emerson Umbrella (now, The Umbrella), PM; Root Capital, PM; The House of the Seven Gables, PM; Roca, PM; EVKids, PM.

MBA: University of Chicago, Graduate School of Business

How She Discovered CCT: Lisa had taken a couple of years away from the workforce to take care of her mother’s affairs and was looking for some interesting volunteer opportunities. A former colleague who was a Wharton MBA shared an email she received regarding CCT and Lisa followed up. She completed an application, “…and never looked back.”

Volunteer Profile - Lorri Veidenheimer

Current CCT Role: Board Member and Co-Chair of the Client Development Committee

Volunteer Since: 2015

First Project: NEADS Service Dogs

MBA: Kellogg (Northwestern University)

How You Discovered CCT:

After moving to Boston about nine years ago, I was trying to make new friends and do some professional networking. I discovered a wonderful woman who went to both my undergraduate college and graduate school so I asked her to meet for coffee. She was a long-time CCT volunteer and suggested I get involved as well. It took me a couple of years before I signed up - wish I’d done it earlier.

Describe Your CCT Experience:

Volunteer Profile - Aish Agrawal

Current CCT Role: Project Manager for Charles River Conservancy

Volunteer Since: 2013

First Project: Cristo Rey Boston

MBA: Fuqua (Duke) School of Business, 2011

How You Discovered CCT: An email to all Fuqua grads from Duke’s Boston chapter

Describe Your CCT Experience: CCT has been a rewarding experience in many ways - honing my skills, meeting and working with folks from different industries, learning about the nonprofit world, and more importantly, working for clients who would otherwise find it challenging to get some of their critical projects off the ground. At one point or the other, each project became demanding and the teams worked together to deliver the project on time for clients who were always pleased not just with the outcome but the passion that the teams brought to the project. In every project, I have seen the client have at least one “Aha” moment, demonstrating the value CCT teams bring to the Boston area nonprofits.

What Don’t We Know About You? I learned I was claustrophobic when I stepped into the Great Pyramid of Giza. I made people behind me in the line turn around so I could get out. Some were not happy.

Volunteer Profile: Carol Krauss

Current CCT Role: Advancement Chair

Volunteer Since: 2009

How She Discovered CCT: Carol Krauss responded to an email from her alma mater, Tuck School at Dartmouth, about a small all-volunteer nonprofit that did consulting for other Boston nonprofits. Having worked in management consulting before business school and then afterwards for Arthur D. Little, this seemed like a natural fit.

First CCT Project: In her first project in 2009 for NEADS Dogs for Deaf and Disabled Americans, she connected so much with the organization that she became a long-term volunteer Weekend Puppy Raiser raising two dogs for veterans with PTSD.

Volunteer Profile - Gabriele Loebbert

Current CCT Role: Board Co-Chair

Volunteer Since: 2008

First CCT Project: Judge Baker Children’s Center

MBA: Darden School of Business at UVA

How She Discovered CCT: Gabriele says she is, “forever grateful to Julie Rowe who introduced me to CCT.” Gabriele and Julie had known each other from having worked on a start-up together.

CCT Experience: Although there certainly have been challenges while leading the organization during this recent period of growth and evolution, Gabriele describes her board experience as, “a lot of fun with such a talented group of individuals.” Gabriele has been involved with many facets of CCT’s operations. When asked what she has enjoyed the most, she responds, “I love the project work as that is the core of our mission - I’ve been a team member, project manager and sponsor.” In addition to project work, Gabriele also admits to a passion for client development. She co-chaired the Client Development Committee and still loves doing client outreach during the summer months as well as conducting site visits with applicants in the fall. Gabriele shares, “I love meeting with potential clients, learning about the incredible work they are doing and figuring out how a CCT team could best help.”